Effective Date: Mar 7th, 2024

This Privacy Policy describes the information that Gray Element collects when you visit our website or otherwise use our services (“you,” “your,” or “user”), how we may use such information, and the choices you may have regarding your information. Gray Element, or ‘we’, ‘us’, or ‘our,’ includes the owner and operator of this website.

By using or accessing our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when registering at the Service, expressing an interest in obtaining information about us or our products and services, participating in activities on the Service, or otherwise contacting us. The personal information we collect depends on the context of your interactions with us and the Service, your choices, and the products and features you use. The personal information we collect can include the following: Personal Information Provided by You. We collect names, phone numbers, email addresses, and other information you provide.

• Register for an account
• Contact us for support or inquiries
• Participate in surveys or promotions
• Subscribe to our newsletter or mailing list

1.2 Usage Data

Furthermore, we may collect non-identifying information on how you interact with our services, such as your IP, browser and operating system type, referring URLs, and other general technical information.

2. How We Use Your Information

2.1 We may use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To communicate with you, including responding to your inquiries and providing customer support
• To send you updates, newsletters, and promotional materials
• To analyze usage trends and preferences
• To detect, prevent, and address technical issues or security incidents
• To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

3.1 We may share your information with third parties, including:

• Service providers who help us operate our business and provide our services
• if we have a good faith belief that it is necessary to: 1. respond to subpoenas or other requests from judicial authorities; or 2. protect the property rights, safety of individuals or the public, security of our services and products, workforce, or enforce any terms of service; or 3. protect against legal liability.Disclaimer: Please remember that Legal Self-Help Services isn’t a substitute for the expertise and guidance of an attorney. The content on this website is provided ‘as is’ and does not constitute legal advice. Review the terms of use here. We recommend seeking assistance from a lawyer you’ve hired if you need legal advice. Also, keep in mind that the law can vary between jurisdictions. Therefore, the information on this site may not be applicable in your area.
• Affiliates and successors in connection with a merger, acquisition, or sale of assets

4. Data Security

4.1 Information about our technical and organizational measures from the GDPR: We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed unauthorizedly, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality. We have also established procedures to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

4.2 Although we endeavor to protect the security of your information, no security system can prevent all potential security breaches. We bear no liability for breaches of security or unauthorized releases of information unless caused by our negligence.

5. Your Rights and Choices

5.1 You have the right to access, correct or delete your personal information. You can request these rights at info@grayelement.com. Please note that in some instances, we may retain your personal information to comply with our legal and/or regulatory obligations or for other legitimate business purposes.

5.2 Additionally, you can unsubscribe from any of our marketing communications at any point by clicking ‘unsubscribe’ in the bottom of the latest newsletter or email. Alternatively, you can contact us and we’ll process your request.

6. Children's Privacy

6.1 Our Services are not directed to persons under the age of 13. We do not knowingly collect personal information from such users. If you know that your child has provided us with personal information without your consent, please contact us immediately.

7. Changes to this Privacy Policy

7.1 We may change this Privacy Policy from time to time. If we do, we’ll let you know by changing the date at the top of this page.

7.2 You should check this page occasionally to see if any changes are made. Your continued use of the site following any changes to this Policy is deemed to be acceptance of such changes.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or our privacy practices, please contact us at info@grayelement.com.

Your use of our services signifies your agreement to be bound by this Privacy Policy, and you acknowledge that you have read it and are compliant with its terms.